// Example data for a fictional outdoor-living builder in the Fort Worth area.
// Every person, message and setting below is invented for the demonstration.
// Shapes follow the HighLevel API responses; the settings in `exampleConfig` are defined for the demonstration.

import type { CheckConfig, Contact, Message, Snapshot } from "./types";

export const EXAMPLE_NOW = "2026-09-22T16:00:00-05:00"; // Tuesday 4:00 pm, Central time

export const exampleConfig: CheckConfig = {
  timezone: "America/Chicago",
  inquiryFormIds: ["form_project_inquiry"], // the warranty request form is not a sales inquiry
  firstReplyWithinMinutes: 60,
  holdUntilFieldId: "cf_follow_up_hold_until",
  expectedAutoReplyMarkers: ["Thanks for reaching out about your project"],
  personalizedTemplates: [
    {
      id: "tpl_consult_confirm",
      name: "Home consultation confirmation (SMS)",
      marker: "your home consultation is set for",
      greetingPrefix: "Hi ",
      requiredContactField: "firstName",
      atRiskStageIds: ["stg_new"],
    },
  ],
  bookingAsk: { marker: "Book your free home consultation", calendarId: "cal_home_consult" },
  stageLimitsDays: {
    stg_design_sent: { label: "Design proposal sent", days: 10 },
    stg_estimate_sent: { label: "Estimate sent", days: 14 },
  },
  reminderMatchToleranceMinutes: 30,
  maxAutomatedPer24h: 3,
  expectedActiveWorkflows: [
    { name: "Speed to lead", expectedStatus: "published" },
    { name: "Home consultation confirmation", expectedStatus: "published" },
    { name: "Review request after completion", expectedStatus: "published" },
  ],
  staleRunAfterHours: 26,
};

const c = (id: string, first: string | undefined, last: string, dateAdded: string, extra: Partial<Contact> = {}): Contact => ({
  id, firstName: first, lastName: last, name: [first, last].filter(Boolean).join(" "), dateAdded, tags: [], source: "form", ...extra,
});

export const exampleContacts: Contact[] = [
  c("c_dana", "Dana", "Whitfield", "2026-09-22T09:12:31-05:00"),
  c("c_marcus", undefined, "Marcus Reyes", "2026-09-21T14:20:05-05:00"),
  c("c_ortiz", undefined, "Ortiz", "2026-09-22T13:40:12-05:00"),
  c("c_priya", "Priya", "Natarajan", "2026-09-21T11:30:44-05:00"),
  c("c_renee", "Renee", "Castillo", "2026-09-01T09:40:02-05:00", {
    customFields: [{ id: "cf_follow_up_hold_until", value: "2026-10-06T09:00:00-05:00" }],
  }),
  c("c_frank", "Frank", "Delgado", "2026-09-20T17:05:40-05:00"),
  c("c_hannah", "Hannah", "Cole", "2026-09-22T14:30:10-05:00"),
  c("c_sam", "Sam", "Ortega", "2026-09-18T10:00:00-05:00"),
  c("c_ruth", "Ruth", "Ambrose", "2026-09-21T15:58:00-05:00"),
  c("c_keene", "Bill", "Keene", "2024-04-10T10:12:00-05:00"),
  c("c_glen", "Glen", "Harber", "2026-09-22T08:00:00-05:00", { source: "import" }),
  c("c_tyler", "Tyler", "Moss", "2023-05-12T10:15:00-05:00"),
  c("c_alicia", "Alicia", "Brandt", "2026-09-22T13:05:00-05:00"),
  c("c_wes", "Wes", "Pruitt", "2025-05-02T12:00:00-05:00", { dnd: true }),
  c("c_kevin", "Kevin", "Lott", "2026-08-25T08:30:00-05:00"),
];

const sub = (id: string, contactId: string, createdAt: string, formId = "form_project_inquiry") => ({ id, contactId, formId, createdAt });

let n = 0;
const msg = (contactId: string, dateAdded: string, m: Partial<Message>): Message => ({
  id: `msg_${++n}`,
  messageType: "TYPE_SMS",
  contactId,
  conversationId: `conv_${contactId}`,
  dateAdded,
  direction: "outbound",
  status: "delivered",
  ...m,
});

const SPEED = "Thanks for reaching out about your project. When is a good time for a quick call?";

export const exampleMessages: Message[] = [
  // Marcus: answered, booked, then the confirmation goes out with a blank greeting
  msg("c_marcus", "2026-09-21T14:21:02-05:00", { source: "workflow", body: SPEED }),
  msg("c_marcus", "2026-09-21T15:06:10-05:00", {
    source: "workflow",
    body: "Hi , your home consultation is set for Thursday at 10:00 am. Reply C to confirm.",
  }),
  // Ortiz: answered; no first name on file, and will get the confirmation template when booked
  msg("c_ortiz", "2026-09-22T13:41:00-05:00", { source: "workflow", body: SPEED }),
  // Priya: answered by a person, books, and the nurture still asks her to book
  msg("c_priya", "2026-09-21T11:48:20-05:00", { source: "app", userId: "u_coordinator", body: "Hi Priya, thanks for the photos of the back yard. I'll call you this afternoon." }),
  msg("c_priya", "2026-09-21T15:41:00-05:00", { source: "workflow", body: "Hi Priya, your home consultation is set for Thursday at 1:00 pm. Reply C to confirm." }),
  msg("c_priya", "2026-09-22T10:00:00-05:00", {
    source: "workflow",
    body: "Still planning your outdoor kitchen? Book your free home consultation: example.com/consult",
  }),
  // Renee: answered by a person, later asks to wait
  msg("c_renee", "2026-09-01T09:54:00-05:00", { source: "app", userId: "u_coordinator", body: "Hi Renee, happy to help with the pool. Does Thursday work for a visit?" }),
  msg("c_renee", "2026-09-02T10:01:00-05:00", { body: "Reminder: your home consultation is tomorrow at 10:00 am." }),
  msg("c_renee", "2026-09-08T18:22:00-05:00", {
    direction: "inbound", status: "delivered",
    body: "We're traveling until Oct 6. Can we pick the design back up when we're home?",
  }),
  msg("c_renee", "2026-09-08T18:40:00-05:00", { source: "app", userId: "u_coordinator", body: "Of course. Safe travels, I'll reach out on the 6th." }),
  // Frank: answered, booked Monday for Wednesday; no reminder found on Tuesday afternoon
  msg("c_frank", "2026-09-20T17:06:00-05:00", { source: "workflow", body: SPEED }),
  // Hannah: booked late, reminder window already passed at booking time
  msg("c_hannah", "2026-09-22T14:31:00-05:00", { source: "workflow", body: SPEED }),
  // Sam: cancelled; being asked to book again is right
  msg("c_sam", "2026-09-18T10:01:00-05:00", { source: "workflow", body: SPEED }),
  msg("c_sam", "2026-09-21T10:00:00-05:00", {
    source: "workflow",
    body: "No problem about Monday. Book your free home consultation when it suits you: example.com/consult",
  }),
  // Ruth: five automated messages in under a day
  msg("c_ruth", "2026-09-21T15:59:00-05:00", { source: "workflow", body: SPEED }),
  msg("c_ruth", "2026-09-21T16:00:00-05:00", { source: "workflow", messageType: "TYPE_EMAIL", body: "Your outdoor living idea book" }),
  msg("c_ruth", "2026-09-22T08:00:00-05:00", { source: "workflow", body: "Did you get a chance to look at the idea book?" }),
  msg("c_ruth", "2026-09-22T09:00:00-05:00", { source: "workflow", messageType: "TYPE_EMAIL", body: "Three patio layouts for sloped yards" }),
  msg("c_ruth", "2026-09-22T12:00:00-05:00", { source: "workflow", body: "Want to see a project near you?" }),
  // Returning client: old contact, new project, answered by the workflow
  msg("c_keene", "2026-09-22T11:31:00-05:00", { source: "workflow", body: SPEED }),
  // Alicia: a person called her
  msg("c_alicia", "2026-09-22T13:20:00-05:00", { messageType: "TYPE_CALL", source: "app", status: "connected", userId: "u_owner", meta: { callStatus: "completed" } }),
  // A newsletter to Dana does not count as a reply to her inquiry
  msg("c_dana", "2026-09-22T11:00:00-05:00", { source: "bulk_actions", messageType: "TYPE_EMAIL", body: "Fall project calendar is filling up" }),
];

export const exampleSnapshot: Snapshot = {
  locationId: "loc_example",
  collectedAt: "2026-09-22T15:55:00-05:00",
  sources: [
    { source: "contacts", status: "complete" },
    { source: "forms.submissions", status: "complete" },
    { source: "messages.nonEmail", status: "complete" },
    { source: "messages.email", status: "complete" },
    { source: "calendars.events", status: "complete" },
    { source: "calendars.notifications", status: "complete" },
    { source: "opportunities", status: "complete" },
    { source: "workflows", status: "complete" },
  ],
  contacts: exampleContacts,
  submissions: [
    sub("sub_dana", "c_dana", "2026-09-22T09:12:31-05:00"),
    sub("sub_marcus", "c_marcus", "2026-09-21T14:20:05-05:00"),
    sub("sub_ortiz", "c_ortiz", "2026-09-22T13:40:12-05:00"),
    sub("sub_priya", "c_priya", "2026-09-21T11:30:44-05:00"),
    sub("sub_frank", "c_frank", "2026-09-20T17:05:40-05:00"),
    sub("sub_hannah", "c_hannah", "2026-09-22T14:30:10-05:00"),
    sub("sub_sam", "c_sam", "2026-09-18T10:00:00-05:00"),
    sub("sub_ruth", "c_ruth", "2026-09-21T15:58:00-05:00"),
    sub("sub_keene", "c_keene", "2026-09-22T11:30:00-05:00"),
    sub("sub_tyler", "c_tyler", "2026-09-22T10:15:00-05:00", "form_warranty_request"),
    sub("sub_alicia", "c_alicia", "2026-09-22T13:05:00-05:00"),
    sub("sub_wes", "c_wes", "2026-09-22T11:00:00-05:00"),
  ],
  messages: exampleMessages,
  events: [
    { id: "ev_marcus", calendarId: "cal_home_consult", contactId: "c_marcus", title: "Home consultation", appointmentStatus: "confirmed", startTime: "2026-09-24T10:00:00-05:00", endTime: "2026-09-24T11:00:00-05:00", dateAdded: "2026-09-21T15:05:30-05:00", dateUpdated: "2026-09-21T15:05:30-05:00" },
    { id: "ev_priya", calendarId: "cal_home_consult", contactId: "c_priya", title: "Home consultation", appointmentStatus: "confirmed", startTime: "2026-09-24T13:00:00-05:00", endTime: "2026-09-24T14:00:00-05:00", dateAdded: "2026-09-21T15:40:12-05:00", dateUpdated: "2026-09-21T15:40:12-05:00" },
    { id: "ev_renee", calendarId: "cal_home_consult", contactId: "c_renee", title: "Home consultation", appointmentStatus: "showed", startTime: "2026-09-03T10:00:00-05:00", endTime: "2026-09-03T11:00:00-05:00", dateAdded: "2026-09-01T10:02:00-05:00", dateUpdated: "2026-09-03T11:05:00-05:00" },
    { id: "ev_frank", calendarId: "cal_home_consult", contactId: "c_frank", title: "Home consultation", appointmentStatus: "confirmed", startTime: "2026-09-23T14:00:00-05:00", endTime: "2026-09-23T15:00:00-05:00", dateAdded: "2026-09-21T09:10:00-05:00", dateUpdated: "2026-09-21T09:10:00-05:00" },
    { id: "ev_hannah", calendarId: "cal_home_consult", contactId: "c_hannah", title: "Home consultation", appointmentStatus: "confirmed", startTime: "2026-09-23T09:00:00-05:00", endTime: "2026-09-23T10:00:00-05:00", dateAdded: "2026-09-22T15:00:00-05:00", dateUpdated: "2026-09-22T15:00:00-05:00" },
    { id: "ev_sam", calendarId: "cal_home_consult", contactId: "c_sam", title: "Home consultation", appointmentStatus: "cancelled", startTime: "2026-09-21T10:00:00-05:00", endTime: "2026-09-21T11:00:00-05:00", dateAdded: "2026-09-18T10:30:00-05:00", dateUpdated: "2026-09-19T12:00:00-05:00" },
    { id: "ev_alicia", calendarId: "cal_site_measure", contactId: "c_alicia", title: "Site measurement", appointmentStatus: "confirmed", startTime: "2026-09-23T11:00:00-05:00", endTime: "2026-09-23T11:45:00-05:00", dateAdded: "2026-09-22T13:25:00-05:00", dateUpdated: "2026-09-22T13:25:00-05:00" },
  ],
  notifications: {
    cal_home_consult: [
      { _id: "n1", receiverType: "contact", channel: "sms", notificationType: "booked", isActive: true },
      { _id: "n2", receiverType: "contact", channel: "sms", notificationType: "reminder", isActive: true, beforeTime: [{ timeOffset: 24, unit: "hours" }] },
    ],
    cal_site_measure: [
      { _id: "n3", receiverType: "assignedUser", channel: "email", notificationType: "booked", isActive: true },
    ],
  },
  opportunities: [
    { id: "o_dana", name: "Patio and shade", contactId: "c_dana", pipelineId: "p_sales", pipelineStageId: "stg_new", status: "open", createdAt: "2026-09-22T09:12:40-05:00", lastStageChangeAt: "2026-09-22T09:12:40-05:00" },
    { id: "o_ortiz", name: "Covered patio", contactId: "c_ortiz", pipelineId: "p_sales", pipelineStageId: "stg_new", status: "open", createdAt: "2026-09-22T13:40:20-05:00", lastStageChangeAt: "2026-09-22T13:40:20-05:00" },
    { id: "o_marcus", name: "Pergola", contactId: "c_marcus", pipelineId: "p_sales", pipelineStageId: "stg_consult_booked", status: "open", createdAt: "2026-09-21T14:20:10-05:00", lastStageChangeAt: "2026-09-21T15:05:30-05:00" },
    { id: "o_priya", name: "Outdoor kitchen", contactId: "c_priya", pipelineId: "p_sales", pipelineStageId: "stg_consult_booked", status: "open", createdAt: "2026-09-21T11:30:50-05:00", lastStageChangeAt: "2026-09-21T15:40:12-05:00" },
    { id: "o_renee", name: "Pool and deck", contactId: "c_renee", pipelineId: "p_sales", pipelineStageId: "stg_design_sent", status: "open", createdAt: "2026-09-01T09:40:10-05:00", lastStageChangeAt: "2026-09-06T14:00:00-05:00" },
    { id: "o_kevin", name: "Fire pit and seating wall", contactId: "c_kevin", pipelineId: "p_sales", pipelineStageId: "stg_estimate_sent", status: "open", createdAt: "2026-08-25T08:30:00-05:00", lastStageChangeAt: "2026-09-03T16:10:00-05:00" },
  ],
  workflows: [
    { id: "wf_speed", name: "Speed to lead", status: "published", version: 7, createdAt: "2025-11-02T10:00:00-05:00", updatedAt: "2026-09-10T15:20:00-05:00" },
    { id: "wf_confirm", name: "Home consultation confirmation", status: "published", version: 3, createdAt: "2025-11-02T10:00:00-05:00", updatedAt: "2026-06-01T09:00:00-05:00" },
    { id: "wf_nurture", name: "Nurture: book a consultation", status: "published", version: 5, createdAt: "2025-12-01T10:00:00-05:00", updatedAt: "2026-08-14T11:00:00-05:00" },
    { id: "wf_review", name: "Review request after completion", status: "draft", version: 4, createdAt: "2026-01-12T10:00:00-05:00", updatedAt: "2026-09-15T17:45:00-05:00" },
  ],
};

export function contactName(id: string | undefined): string {
  const x = exampleContacts.find((k) => k.id === id);
  if (!x) return "";
  return [x.firstName, x.lastName].filter(Boolean).join(" ");
}